FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes — KAÏA ships worldwide, with duties settled at checkout so nothing is owed on arrival.
How do I track my order?
You will receive a branded tracking link by email the moment your piece is dispatched.
Why are pieces limited?
We produce in numbered, limited runs by design. We would rather make a small number of perfect pieces than flood the world with forgettable ones.
Can I exchange an item?
Yes, within 14 days and subject to availability. UAE exchanges are complimentary.
What if my size is sold out?
Join the waitlist on the product page — you will be the first to know when it returns, and limited runs do occasionally come back.
How should I care for my garment?
Care instructions are on every product page and garment label, written specifically for each fabric.
Where is KAÏA made?
KAÏA is made in Dubai, with fabrics sourced from the finest mills in the world. Every piece is finished to the house's exacting standard.